Frequently Asked Service Questions

Service at Our Dealership

Can I Service a Vehicle with Serramonte Ford Even if I Didn't Buy Here?

Yes! Whether it’s your new or used Ford vehicle or a vehicle of another brand, you can bring it to us for service with us even if you purchased the vehicle at another dealer.

How Often does Ford Recommend an Oil Change?

Your Ford is built tough, meaning that it can go the distance even if you run behind on some service schedules. You should make it a point to bring your car, SUV, or truck in for an oil change every three months or 3,000 miles, whichever comes first. It is recommended that you do not drive your Ford more than 5,000 miles or six months without bringing it in for an oil change.

Do I Have to Pay For Repairs If a Recall is Issued?

You never have to pay for repairs related to a safety recall. Feel free to schedule an appointment for service and repairs immediately when you get a recall notice in the mail.

Do You Service Vehicles From Other Brands?

Serramonte Ford services all makes and models, regardless of whether they are built Ford tough or not. We encourage you to stop by for our multi-point inspection even if you do not own a Ford. No appointment is necessary for this routine service.

When Should I Replace my Tires?

Tires dont' last forever. You should consider replacing them every three to four years. We do not recommend tire tread under 2/32"

Will My Warranty Cover My Repairs?

Your bumper-to-bumper warranty with Ford covers all repairs for up to three years or 36,000 miles from the date of purchase, whichever comes first. You may want to consider an extended warranty to cover the powertrain and other elements of the vehicle after that time period. Ford also offers to finance for repairs through its credit card should an emergency arise and your extended warranty does not cover the cost of all necessary repairs.

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Service Hours

  • Monday 7:00am - 6:00pm
  • Tuesday 7:00am - 6:00pm
  • Wednesday 7:00am - 6:00pm
  • Thursday 7:00am - 6:00pm
  • Friday 7:00am - 6:00pm
  • Saturday 7:30am - 5:30pm
  • Sunday Closed

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